Hotel is very well placed in the centre of the city, close to multiple subway lines and plenty of restaurants and attractions. Rooms are clean and have good AC . Staff where great from house keeping to front desk and bar staff.

EXCELLENT HOTEL! This might be the best hotel I have ever stayed at, and definitely the best in NYC. The rooms are great, the coffee shop and bar downstairs is GORGEOUS! There are so many plants around it really takes you out of the city and helps relax you! The staff are incredibly kind, every staff person I walked past said hello and smiled. Especially Lucas at the front desk was very kind and helped me with a slight room problem (it wasn't even a big problem), but he immediately was understanding and gave me a very unexpected upgrade that made my trip spectacular. The location is great, I walked all around the city, enjoyed the hotels complimentary wine from 5-6pm, and the rooftop view (see attached photo)! The rooms are also very nice and clean - I loved the decor and design of them. I will 100% be staying here again and already recommended it to my family! It's hard to come by a great hotel in the city, but I loved this one!

Great location and friendly staff

Location was perfect! Modern design was also nice. Loved the free coffee/tea/hot chocolate in the morning. Very friendly staff.

The location was outstanding - perfect to walk everywhere - Empire State, Times Square, the High Line, Broadway! The staff were so welcoming and we had a lovely surprise on my partner’s birthday a bottle of Prosecco and a card! The hotel has a great relaxed but luxurious vibe and it was perfect to relax in the long area with a drink and a bite to eat after a long day of visiting. There are great restaurants nearby for Korean specialities but also every other kind of food. The free tea and coffee and the welcome drink all very much appreciated.